Glossary
Key terms and definitions for Helix Corporate Concierge.
Definitions of key terms used throughout Helix Corporate Concierge documentation.
A
Approval Authorization required before a booking can proceed. Approvals are triggered by policy rules or default settings.
Approver A user role that can approve or reject trip requests assigned to them.
B
Booking A specific flight or hotel reservation. A trip may contain multiple bookings.
C
Cost Code An identifier for expense allocation and accounting. Cost codes help track spending by department, project, or cost center.
D
Domain Verification The process of verifying email domain ownership. Verified domains enable automatic user joining and enhance security.
F
Finance Admin A user role that can manage cost codes, view reports, and manage finances.
G
Group A collection of users with shared policies. Groups help organize travelers and apply policies based on team, department, or other criteria.
H
Helix Credits Prepaid balance used to fund travel bookings. Credits are purchased in advance and deducted when travel is booked.
O
Owner A user role with full access to all features, settings, policies, users, and data.
P
Policy A set of rules that govern travel bookings. Policies can restrict cabin classes, set hotel budgets, require advance booking, and more.
S
Seat One active user license in your subscription. Each active user consumes one seat.
T
Travel Admin A user role that can manage policies, view all trips, handle approvals, and manage users.
Traveller A user role that can create trips and view their own trips.
Trip A travel request containing one or more bookings. Trips move through statuses from draft to completed.